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What are the ingredients used in your product?
Do I have to check on the shipping charges before placing an order?
I am from Singapore, how do I make payment?
I am an International customer, how do I make payment?
I have a promo code, how do I enter it?


What are the ingredients used in your product?
MAIN INGREDIENTS USED IN EYE ROCKZ SHIMMER MINERAL EYESHADOW: (FDA approved for Lips, Eyes, Face, Nails) * MICA ~ a naturally occurring group of silicate minerals. Used in the formulation of a wide variety of product types, including makeup, nail products and skin care products. Mica imparts a sparkly white appearance to cosmetics and personal care products. Regulated by the FDA, small amounts do not pose a risk to human health. * TITANIUM DIOXIDE ~ a white powder, is the oxide of titanium. Regulated by the FDA, small amounts do not pose a risk to human health. Titanium Dioxide works as a sunscreen agent reflecting UV radiation. Sunscreen products reduce or prevent sunburn and premature aging of the skin. * Tin Oxide, Iron Oxide and Magnesium Stearate are also found in Eye Rockz mineral eyeshadow.

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Do I have to check on the shipping charges before placing an order?
Yes, we would strongly encourage our customers to check with us on the shipping charges before placing an order. The shipping charges quoted here are based on weight and are a general guideline. For actual shipping charges, customers will have to contact us stating which are the products that they would like to purchase and to which country they would like the package to be ship to, from there we will be able to give an actual shipping quote.

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I am from Singapore, how do I make payment?
Customers from Singapore have 2 payment options: Internet banking / ATM transfer or Paypal. For Internet banking / ATM transfer, customers will have the options to credit the payment into either POSB, UOB or Maybank. During checkout, please choose 'Personal Check' option. Upon receiving your order, we will send you a confirmation email with our bank details and payment is to be made within 3 days from the email. For payment via Paypal, you will be redirected to the Paypal payment page during checkout.

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I am an International customer, how do I make payment?
For international customers, we only accept Paypal. During checkout, please choose the payment option via 'Paypal'. You will be redirected to the Paypal's payment page.

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I have a promo code, how do I enter it?
Please enter your promo code in the message box during checkout. As Ecrater does not have a function whereby it will automatically capture the promo code and update the total cost, we will have to do a manual refund back to you (paypal or bank transfer depending on your chosen payment mode) once we receive your payment. The refund will be done within 2 days.

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Last Updated: 18 Jun 2010 22:22:47 PDT home  |  about  |  terms  |  contact
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